Great prices. Terrible fulfillment.
Great prices... terribly convoluted ordering, processing and shipping. I signed up because of the fantastic pricing, but I have not ever received an order on time. I don't know what the problem is, but their whole process for requesting, receiving, and reviewing prescriptions is completely broken. Might as well be using smoke signals. Their promise of quick shipping in 1-3 business days? Forget it. Every order I've placed has been delayed. Every time I've ordered from Allivet, I've needed to place an emergency order with expedited shipping from somewhere else in order to get what I need in time. By the time you've called them, called your vet, ask your vet to call them, asked them to call your vet, fax, check to see if the fax got there, check to see if the fax got lost, re-faxed, called again... your pet might be dead. Auto-ship is a joke, especially if you are trying to order a bunch of meds to be shipped together. The aforementioned approval and processing process screws that up. I'm done. Deactivated my account.