Stuck in a loop- no refund or answer
After reviewing all my documentation, they asked me to resend a photo of my passport due to glare. I followed all the instructions and uploaded another file- second file submitted without any glare. They again asked me to resubmit. This time, I was unable to resubmit the photo. I sent an email to the company. They replied with the same info- resubmit the photo. I replied that I was in a loop and unable to resubmit on their website and asked for my money back. I used another service and received my visa in 24 hours. They refuse to refund my money, no answer. I rarely write reviews and wanted to save others the hassle.