企业入驻搜索写评价分类关于
简体中文English

Greg Morgan

澳大利亚

2 评价
2 被浏览
0 有帮助

2 条评价

Elevenforest

Avoid this company at all cost

My experience with this company is the worst of any online shopping I've ever done. The advertisement I responded to was for a beautiful, embroidered lady's blouse which I decide to purchase for my wife. My frustration began when the price in the ad was listed in AUD but USD came up at the checkout. I checked the site reviews written by very satisfied customers, often with photos of them in the garment they purchased, which matched what was advertised. The item which arrived was made of poor quality linen with a similarly poor quality print on the front. It had no shape and was way too big for my wife, even though it was meant to be a small size. ABSOLUTELY nothing like what was advertised. When I contacted them to point this out and ask when I could expect the item I ordered, they acted surprised. We exchanged several emails, with each one from them avoiding addressing my issue. Eventually they offered to give me a discount on a future purchase. I refused and said that since they didn't provide what I ordered I had the reasonable expectation that they would refund me what I paid. Initially they agreed so long as I paid the return postage. Again, I insisted that was not at all fair on their part. They eventually agreed to escalate the matter to more senior personnel and assured me I would hear back about a full, unconditional refund within a few days. I pursued it a week later and a week after that, each time being told it was no longer in their hands and there was nothing further they could do. I've heard nothing further from them for a month now. Based on this whole experience, especially with them feeling wholly justified advertising one item and supplying another, I can only assume this company is a scam, intent on taking your money and supplying you with a very inferior, substandard product. In fact, had it not been for Trustpilot's lowest star rating being a single star it would have been more honest for me to give it no stars. Beware...

2026-06-29
Olivenorma

Outstanding service

Outstanding service! There was a small issue with the condition of the item delivered. When I raised this, I was super-impressed with how seriously they treated my concern. With no fuss, they professionally, respectfully and efficiently shipped another one free of charge that was even better than the original. I can't recommend them highly enough! A pleasure to deal with.

2026-05-03