This review is not so much to do with…
This review is not so much to do with an actual theater but to do with ordering their promo merchandise. By now everyone has heard and seen all the hype about the Devil Wears Prada 2 popcorn purse! It was promoted SEVERAL months before the movie release on May 1st. Of course the day of the release, those popcorn purses SOLD OUT in minutes. Ok, I was on the “Notify Me” email to do a “Pre-Order” from their website. The website even provided a time in which you could log in and purchase your presale. Ok, signed in right away and 1 minute AFTER their sign in time..SOLD OUT! Ok, you could still order. So I did. Shipping cost was insane by the way. My friend signed on about 5 mins after me to see a LARGE disclosure notice that this item would NOT ship until AUGUST 31st!! So of course she did order. Why would anyone order 5 months after the release of the movie?!! Here is where the bait and switch comes in…I received my confirmation and NOTHING stating the insane ship date, my credit card was charged ( which all online orders I’ve ever made, your CC is charged once the item has shipped) and so I’m thinking my order is on its way. NO!! I thought I would contact AMC customer support and just inquire. They more or less said TOO BAD SO SAD…your order is being shipped at the end of August!! I explained there was NO information when ordering or on my confirmation! NO ONE would order that item so many months after the movies release. And they know it!! And they want me to PAY 5 months of interest on something I DO NOT HAVE!! Their response was unhelpful, RUDE and unwilling to accommodate AT ALL!! They will NOT cancel the order and refund, nor will they reverse the charge and recharge once they actually ship the item. Needless to say I have disputed this charge with my CC. I guess AMC is doing so badly that this was a EASY way to get money. DISGUSTING!!