Almost Impossible to Cancel
I joined Thrive Market's membership at the recommendation of a coworker. I decided I didn't use the service enough to justify the $59 a year membership and searched on their website how to cancel. There is no easy way to cancel the membership so I requested to cancel thru a chat with a virtual assistance on their website. After requesting to cancel, the va offered me two alternative membership prices and one was a partial refund on my current membership which would reduce the price down to $19. I agreed however, when I received the confirmation email, it said the discount would be applied to next year's membership. I feel like I was part of a "bait and switch." I then had to tell the virtual assistance twice more to cancel my membership. I asked for an email copy of the chat so that I could have proof of cancellation. I'm wondering if I will get that.