They took money from my HSA account for…
They took money from my HSA account for the second month of treatment even though I had received no medication. I found an email in my account stating that I needed to schedule a telehealth appointment with a provider before it would be shipped. The email was over a week old. The next available telehealth appointment is almost two weeks away. I've been unable to reach anyone with the company. Apparently I'm playing the email game at this point. I'm not very happy atm with what's going on. A nearly three week gap in treatment does not seem right to me. Maybe I'm the problem? I want my money back until services are provided.