**Warning: what I received was very different from what the website led me to expect**
I placed an order worth around €180 with Rococity on 12 June 2026. I eventually received the parcel on 21 July. The website had made a very good impression on me. The product photos are attractive, and Rococity presents itself as a family-run business, even giving the first names of five family members and showing what looks like a small clothing workshop. The site also refers to handmade, made-to-order clothing. What I actually received was extremely disappointing. One specific example is a “vintage men’s blended linen kimono” priced at €33.46. The garment I received has no visible fibre-composition label at all — only a small size label marked “L”. So I cannot even tell how much linen it contains, or what fibres it is actually made from. The design that looks detailed and refined in the website photos is simply printed onto the fabric. Up close, some details and characters look blurry and poorly defined. The finishing on the inside is also very basic. The two caps in my order are acceptable. But for almost everything else, the quality is, in my opinion, extremely poor compared with what the photos and presentation on the website led me to expect. I later discovered something else that surprised me. While one part of the website presents Rococity as a family business making clothes in the United States, another page says the company has its own factories and employs workers in Asia, and that the website is owned by Ningbo Hangzhou Bay New Area Jinghao Logistics Co., Ltd. I regret not reading the negative reviews before ordering. Several customers describe experiences very similar to mine: synthetic-feeling fabrics, blurry or pixelated prints, and products that look very different from the website photos. My advice to potential buyers: **do not rely only on the attractive product photos or the star rating. Read carefully the reviews written by customers who have actually received the clothes.** I will not order from Rococity again.