Limited support for 32 bit Outlook
I have a 13GB OST file which this software says works with "No File Size Limitations". When I contacted their support team via live chat, they said that because my Outlook is 32 bit version, then it is my fault and not their software fault. There was nothing on their buy now or order page or installation steps even after I bought it about this fact and this limitation. I am NOT a techie IT person so why would I know that fact about 32 bit versions being limited?!! And for the ordinary person, who would even think that somehow the success of this Stellar software requires another program software on my computer to work a certain for a separate file to be converted into another file!!! The support person then offered that they would manually try to convert my OST file to PST if I would upload my PST file to their company... like who in their right mind would trust sharing their business email OST file with over 3 years of emails and data in it offshore to another Indian company that doesn't even have the integrity to be honest with their product claims and advertising.