So far so good - thanks!
We have had a good experience with this company. We were looking for a signet ring with a diamond, and Pascal Design had a ring that ticked all the boxes - it was a 18k white gold vermeil ring with a lab diamond for less than $200 USD. We found the exact same design at d!amondsfactory (0.02 lab diamond and 18k white gold all the way through, instead of vermeil) for ~$2100 USD on sale. A ring with a very similar design at Austen+Blake, which specialises in wedding rings, was ~$2300 USD. We decided to go for the ring from Pascal Design and put the rest of the money in a holiday. The ring looks beautiful! You can't tell the difference between 18k gold all the way through and 18k plating! It was a tenth of the price! We ordered it on April 26th and received the ring on May 4th in Australia. The ring was one size too small when we received it, however we were able to contact customer service support and use the 60 day return period. They are helping us get another ring one size up. Based on this experience, I would be happy to buy from Pascal Design again. Thanks! K&J