Allivet is a Company with Heart
Allivet was amazing for our dog Nicki's auto ship of meds for his heart congestion. It was a relief to know that his meds would arrive on time and at the exact dosage his vet recommended; that made it so easy to have his pills on hand without having to drive anywhere or have a delay of any kind. Our wonderful Nicki passed away the day his order arrived. I reached out to customer service to see if I could return the meds since they hadn't even been opened yet and was told no, prescription meds couldn't be returned - which I understood completely. I was going to just donate the meds and forget the cost, of course, even though they were higher priced. At this point, I was too upset to worry about the cost. However, without me even asking, Allivet said while they couldn't take a return on the meds, they were refunding me. I was shocked. The company and staff were so kind sending sympathy emails and genuinely caring. A business with heart is rarer these days. I would definitely use them again.