Great customer service experience!
My son did a Piktochart project for school, not realizing there was a 7 day trial period. He turned in his assignment the way the teacher asked him to and then she realized there was an issue with the turn in and asked him to turn it in again. When he went to do so, the trial expired and he could not access his project. I emailed the support team at Piktograph and they took care of the issue right away. They were very responsive on email and as a result, my son was able to turn in his project for a grade on time. Thank you Piktograph!