First time in Japan 10/10 experience
My experience with UME travel was incredible from start to finish. I remember reaching out for the first time and being connected to travel consultant Carrie Tang. She helped accommodate each activity I mentioned and included every detail. She also checked up on me during my trip to make sure I was enjoying everything. Carrie selected the best team to help me and my family navigate our first time ever in Japan. In Tokyo we were shown around by Kyle and John. These two were amazing, they made each day super fun and had the most patience and understanding for us. They helped accommodate our schedule when we needed more time and even helped us with activities outside of our planned itinerary. In Kyoto to Osaka we were shown around by Bruce and Gary. Bruce was honestly one of the best people I have met overall, I think he truly elevated my trip / experience. He had the best vibes, he is super fun and just being around him boosts your spirits! Gary was one of the most informative people that I’ve met, he had so much information to share. I love learning stuff on trips, that’s the best part! Lastly in Kumamoto we were shown around by Johnny and our driver! Johnny was great even though we only had him for 2 days! He made it so comfortable for us to reach out and to talk to him from the very start. He is super helpful! Overall, my family and I had the best experience and best time during our first time to Japan. Everything was worth every penny. I highly recommend using this agency, they are top notch. The prices were very reasonable, every need was met. I will definitely book with UME again!