I am very disappointed with the service…
I am very disappointed with the service provided. I placed my order for OR-334800-RNPM the device on 18 April, and your customer service informed me that it would arrive within 7–14 working days. However, until today, 8 May, I still have not received my device or any proper update regarding the status. location: compasia imago What makes this even worse is the poor communication from your staff. Sometimes my messages were ignored for more than a day without any response. After waiting for such a long period, I contacted your staff again on 8 May, and suddenly I was told that I need to wait another 7–14 days. This is completely unacceptable. At first, I was informed that the stock had already been allocated for my order, but now I am being asked to wait again with a different excuse. This shows a lack of professionalism, poor customer service, and misleading information given to customers. Please treat this matter seriously and provide a proper solution immediately. Otherwise, I will proceed with the necessary actions, including filing complaints to the relevant authorities and taking legal action regarding this matter.