Don't waste your time!
You need to be helpful to your students. And when they decide they want a refund within the 3 days. You need to give them there money back. Maybe answer sooner so it dony takes forever to get a answer. Oh but I'm sure thats part of the plan to no refund anyone.. and miss Maria that claimed she with look right into things and call the next day.. wow never did hear back from you!!
