Verified completions credited successfully but earnings still withheld for months
I completed multiple offer milestones for Reel Fusion through GravyPass and provided extensive documentation when requested, including purchase receipts, gameplay progression, transaction history, and account verification information. The offer tracking initially showed successful completion and rewards credited through their partner systems. Months later, the earnings remain withheld despite no evidence of advertiser reversals, chargebacks, or payment disputes being shown to me. I was repeatedly told there were Terms of Service concerns, but no detailed evidence or specific explanation was provided beyond broad accusations. What concerns me most is the inconsistency in the review process. One related account was reportedly allowed to complete live identity verification and redeem successfully before later restrictions occurred, while I was never given the same opportunity before funds were withheld. I attempted to resolve this professionally through support over an extended period and remained willing to cooperate with additional verification requests. However, communication eventually became repetitive and did not provide a clear resolution path. My recommendation would be: • provide transparent explanations for account restrictions, • clearly identify what evidence is being relied upon, • allow users a formal verification/review process before permanently withholding earnings, • and improve consistency in how compliance reviews are handled. This was a frustrating experience because a significant amount of time and money was invested completing the offers.