Ord: 18310609 Pathetic Service – Fake Delivery Status and No Cake Delivered
Ord: 18310609 Pathetic Service – Fake Delivery Status and No Cake Delivered Extremely disappointed with your service. I placed this order for Mother’s Day expecting it to be delivered before 11 PM, but it was never delivered on time. What made it worse is that I received a false “Order Delivered” notification while the cake had not even arrived. This completely ruined a special occasion for our family. If you cannot fulfill orders on time, especially on important days like Mother’s Day, you should not promise delivery slots you cannot manage. Very unprofessional service, poor communication, and misleading delivery updates. This was one of the worst ordering experiences I’ve had. Absolutely disgusting service. You people had one job — deliver a Mother’s Day cake on time — and you completely failed. Not only was the order not delivered before 11 PM as promised, but you also falsely marked it as “Delivered” when nothing had arrived. This is not just poor service, it is outright misleading and irresponsible. You ruined an important emotional moment for our family and caused unnecessary stress on a special day. If your delivery system is this unreliable, stop taking orders you clearly cannot handle. This has been one of the most frustrating and unprofessional experiences I have ever had with any service. Never ordering from you again, and I will make sure others know about this pathetic experience as well.