I ordered a pair of completely custom…
I ordered a pair of completely custom shoes: they are gorgeous! I sent some pictures of the shoe I wanted and the shoe I got is spot on. Fits beautifully and is beautiful. I wear a women’s us size 14 eu 46 normally. I’m a 15 in FSJ. I had a great experience with customer service, which is consistent. I ordered another pair of shoes from FSJ several months ago and customer service was excellent at that time as well; very responsive and seemed to care. I admit that shoe never turned out the way I’d hoped, but FSJ sure tried. Despite that shoe never really working out (they did try 3 times and there were no additional charges, it just never quite fit) my experience with customer service was good enough to make me choose to order another shoe from them: and this shoe is fantastic! Wearing such a large shoe size it is incredibly difficult to find shoes that fit and are something I’d like and so it’s very meaningful to get what I wanted. Be aware that shipping time is quite long, but so worth it.