Great resort, not so great customer service
The place was nice except for the fact that the primary bathroom sink randomly turned on and made a loud humming sound. I called and out a ticket in on with within the 1st 26 hrs of arrival and nothing was done to fix the situation if it ever was until after I left. The fact that the service rep heard it, said marked my ticket as urgent after i told him i was worried it would wake the people below me and no one reached out to me until after I followed back up and left a message. My people below along with myself woke up multiple times in the middle of the night due to the sound kicking on randomly. I barely slept while there.