I had a very disappointing experience…
I had a very disappointing experience with Xpress Auto Transportation, especially dealing with their agent Charlie. They used bait-and-switch tactics, changing the price and conditions after the agreement had already been made. They also failed to secure a driver on time, causing unnecessary delays, inconvenience, and stress. To make matters worse, my vehicle was damaged during transportation, and the company refused to properly compensate for the damages. Charlie’s communication, along with the company’s overall customer service, was rude, unprofessional, and disrespectful throughout the entire process. I would not recommend Xpress Auto Transportation to anyone. Please be very careful before trusting them with your vehicle.