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Cindy Charles

美国

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StraighterLine

Paid over $400 for a few courses and…

Paid over $400 for a few courses and payment went through on my end and then their system stated my payment could not be verified. I called them and then was told I needed to send an email to the support team which I did. The support team then told me it would take 10 days for my refund to be processed back into my account. If the funds were processed why not credit the money to the classes I paid for? If my payment could not be verified how were you able to process a refund? Later I found out that this happens to many people who tried to use their platform. I’m glad this happened because I will be looking elsewhere to complete the necessary classes. I am still awaiting my refund but I have reported the issue to my bank as well.

2026-05-12