I would give this company zero stars if…
I would give this company zero stars if I could. This is nothing but a drop ship company/ e-commerce platform. I purchased an "Open Box" Ranch Hand replacement bumper from them. There were two listed with stating it was missing parts. The other one said very good condition with some minor scuff marks. Assuming they would have mentioned missing if it was missing parts I opted for that one. It said free shipping but I would have pay $199 for a lift gate truck to deliver it to my door. They were very detailed that the end shipper would contact me to coordinate so I could receive the bumper in person and inspect it. If it was damaged I should refuse receipt and take pictures and they would refund for credit. I never received a call to meet the truck and it ended up being left next to the trailer in the front drive of my friend's house where I had it delivered. When I inspected what was delivered there was no mounting hardware or instructions. I then contacted American Trucks and they said that their open box policy is you get what you get. I told them what their web site said but they said the policy was the policy. They then said I could return it but given what I had gone through to get the bumper I could just imagine the hell it would be returning. I then contacted Ranch Hand and immediately received a response with a pdf of instructions and a parts breakdown to what I would need. Do yourself a favor and stay as far away from this "company" as possible. Find a local dealer near you and deal with them. I paid the stupid tax so you don't have to...