The frequency of communications and…
The frequency of communications and dependability of the communications. I was advised that I should expect my pick up between 11 and 2. Very reasonable time span. A second text advising my pick had a narrower time frame. I was so impressed by the driver. She was lovely. You hired a woman to pick up the car. She was so efficient, and fast. She worked so hard. Your whole process was so professional and thorough, it made it so easy.