Misleading Product Availibilty/Bad Customer Servic
I Googled Labneh and Thrive came out on top. After answering all their questions about what products I might be interested in, I was quickly funneled into "Joining". I selected the cheapest option to try the company. Still thinking that I was going to be able to buy Labneh. After I joined my cart had about $60 of goods in it that I had not specifically selected, but no Labneh. Turns out they don't have Labneh. I immediately went to the "chat" function to cancel my membership and hopefully not be charged the $12.99 I'd signed up for. Alas, the AI chat bot said I could cancel but would would loose my $12.99. I would think that if the product I had searched that brought up there site, WASN'T available --- AND I was canceling within 5-10 minutes of signing up, that I could get a refund. RIDICULOUS!