The first thing i ordered came out…
The first thing i ordered came out TERRIBLE and looked nothing like the person I was ordering the gift for. It was for my dad for Father’s Day and what they sent me looked nothing whatsoever like the picture it was an embarrassment and I couldn’t have ever given it to him. So I wrote customer service and was pretty upset given the price tag of the item and that it was a gift I couldn’t give him now. Customer service did reach back out to me and offer me a quarter of my money back or a whole new item. I obv picked a new item rather get back like nothing. I sent them a new picture and they made me a new one that actually looked like 80% better than the junk they originally sent. So I will say customer service is great at this company. It was great they gave me a new item it just stunk that I couldn’t give it to my dad on Fathers Day Very happy with the new item. That is why I gave 3 stars. They did rectify it but I shouldn’t have ever been sent such junk to begin with.