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Diane Korf

美国

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EWA Language Learning

Very poor customer service

At some point I got signed off of my paid account with EWA. I could not find a means to change my password,as I did not remember it. I emailed them and they wanted a copy of my invoice before they would help me. I paid for the app access several months before and, not anticipating problems, did not save the invoice. I provided my name and the approximate month that I paid for their services. They apparently are incapable or unwilling to look me up in theor customer database as they continued to demand proof of payment from me instead of looking for my information in theor records. I am not impressed.

2026-05-14