Disappointed yearly subscriber
I have been a yearly subscription member for at least 5 years. Back when it was called Causebox. Then it went out of business andi was not refunded (prorated)what I paid for my yearly subscription (did not get all 4 boxes). But then they came back as Alltrue and decided to try again. However, the last few times for customization I have not received notification via email or text. Yes, alltrue is in my contact list. I just check the website every so often to see if customization is open. Sometimes I am on time and sometimes I am not. I have decided that if I do not get the email to customize my next box. I will cancel my yearly subscription and find another.