As an affiliate partner
As an affiliate partner, I am extremely disappointed with the customer support service. I have reached out multiple times regarding my affiliate account and commission-related questions, yet my messages have been ignored. I have never received any response or updates, leaving me feeling that affiliate partners are not valued. It is frustrating to dedicate time to promoting the brand only to receive no basic support when issues arise. Reliable communication is essential for any affiliate program, and unfortunately, this experience has been very disappointing.