Do not buy NIU
UPDATE 7 June 2026 – Reply to NIU: Hi Johnson, thanks for replying. For the record, I've already provided my contact details multiple times since November 2025 — that repeated loop is exactly what this review is about. My ticket reference is uTj0UoMK. What I need now isn't another request for information you already hold, but a concrete next step and a date by which the scooter will be collected, repaired/replaced, or refunded. I'll gladly update this review the moment the issue is actually resolved.