Customer Service Non Exsistent
The return process is burdensome and customer service is seemingly non existent. I received a return approval email indicating another email would follow with return instructions. No such email has come. I have sent 2 follow up emails to Baleaf that have been unanswered. I then called Customer Service but got a recording saying all agents are busy and asking me to leave my contact information. Reached out again via online chat feature - but also received no reply/response. I have been working on this for more than a week now. It is a frustrating and disappointing experience!