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James Rota

美国

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Fender Musical Instruments Corporation

Fender has seriously provided me with…excellent customer service.

Fender has seriously provided me with the best customer service I have ever gotten. I received a new Telecaster and the 3rd fret was not repairable and buzzing because it presented itself as too high, when it was actually too low. Obviously after the initial aggrevation, I emailed customer support, it went back in the box, a shipping lablel was sent and a replacement went out. It was that simple. Thank you David for all your help

2026-08-24