Order Issues
I've had a very mixed experience with this company. The product I've actually received is nice and the quality is good. The outfits look great. My problem is that I got messages that my originally ordered items were out of stock and that I needed to order something different from a specific list of items (clearly items they were trying to sell out whether for the season change or something). I received the replacement items. There is one item that I ordered in April hoping to get it in time for a Memorial Day weekend wedding event. I still haven't received it and it is noted as being "in process" with a promised shipping date range ending on May 15. There has been no updated communication from them. They still have the product being advertised for sale on their website - not sure what is wrong with getting mine to me then. Updating post 1 day after original post - beware of the bot that responds saying they want to make it right and to go through their customer service team through an email. That is what I’ve been doing all along with no luck.