Late and hidden costs
Shipment of the watch was suppose to be from 2-5 days, but instead took several e-mails and 14 days for DHL to pick up the item. Furthermore, there is no shipper option or pre-paid tax, which means that you end up with a carrier that besides the shipping cost and customs tax adds fees that are above the tax collected. I was charge US$90 by DHL (for a watch of less than US$250), of which US$53 were fees charged by them with the warning that pay or the item is returned within 5 days, so, no time to request a review. For contrast my experience with FedEx, they charge less fees and the tax is collected after I receive my package. Update 03/Jul/2026 I made a second order and this time around the items did shipped within the time allocated and the customer service was helpful. The only thing that could improve the experience would be to have carrier options as DHL is the more expensive than the competition. BTW, I only have good things to say abaout the watches as they are what I expected.