Unresolved microinverter failure - No response from Sungstrong
UPDATE 8/27/2026: My system was fixed by the company I originally signed the contract with. In order to get things moving, I had to file a formal complaint against the sales company and Sunstrong with the consumer rights agency in my area. I recommend doing the same if Sunstrong is not being responsive. I also recommend filing a complaint with the FTC. This company should be formally investigated. ------------------------------------------------ There is a total lack of service and breach of maintenance terms by Sunstrong. My system is showing an issue with a microinverter and despite multiple communications, the company has failed to schedule a technician. Instead they keep emailing me to tell me my system is producing even though it is not producing to capacity. I would know, as I have had this system for almost three years. Because Sunstrong controls the system infrastructure/lease agreement, they are contractually obligated to maintain this equipment. I will update this review if Sunstrong contacts me with a concrete date for a certified technician to visit my home and review the system. Until then, expect zero communication or service if your equipment fails.