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ScottA

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Sportsdirectuk

Sports direct customer service issue

I did an online order for a few items. When the order arrived i picked it up from the local store, one of the tshirts i order should have been in xl size and they had sent me a tshirt in size xlt3 size. This was far too long. I contacted the online customer service who just dismissed the issue, Told me i had received the item size correctly even though i provided pictures to them and disconnected the chat. This company makes it very difficult to deal with returns. They said i could pay postage to return at £4.99 when the item only cost £6. I certainly wont be buying anything from them again. How they can get away with this is dont know.

2026-05-31