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Anna West

美国

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MassPay

Mislead and taken advantage of

If the app gives you options to pay a fee so that you may choose the option for instant pay… then it should instantly pay you to the method you input. Furthermore, I paid a fee for instant pay yet it did not show up in my checking account instantly which is the option I chose and paid for. Very disappointing that the options are misleading and also taking a fee for the instant payment without receiving the payment. I would call that theft of services by taking one’s money for a fee on the option of instant pay but not receiving the payment instantly. Also, I received a text stating the payment would be received within 48 hrs. Thats not instant pay… fix this problem please for that is very wrong to mislead someone that trusts in the website.

2026-05-21