I want to be transparent
I want to be transparent — CarBrain wasn’t the highest bid I received. I chose CarBrain specifically because of their customer service, and Heidi is a perfect example of why. She never rushed me, answered every question thoroughly, and made me feel like my business mattered. The pickup was fast and seamless. The whole experience exceeded my expectations. Heidi Mejia deserves special recognition — she’s the kind of person who makes a bittersweet experience genuinely pleasant. Thank you CarBrain, and thank you Heidi.