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Rochelle

美国

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PROVEN Skincare

Beware of subscription scam

Beware of subscription scam. The products were okay, but then they started charging my credit card for "subscription" products I didn't order and didn't want. They started sending them to me without any notice or ability to cancel before they were sent. I tried over and over to get them to stop. They say they are sending email messages, but they cleverly mix them in with their marketing emails so you don't see them until it's too late and more product is in your mailbox. Then, when you try to get a refund or return unwanted/unordered product, they refuse to give it! The last time I talked to them, they said they would cancel everything, but today, a new order came and there's another $125+ charge on my credit card! You can send them an email, but there is zero customer support otherwise. Run, don't walk away from this company!!!

2026-05-21