Product design and service evaluation
I requested the production of a block model similar to my car this time. However, I was disappointed that the block model was made in a very different form from my car. From the perspective of requesting production, I believe that a product that satisfies the requester will be created only when detailed information is provided on whether the reason for the difference in the produced design is due to the limitations of the block model shape handled by your company or the lack of information in the uploaded photos, and communication with the requester must be established. Due to the disappointing results compared to the cost, I plan not to use this service again. However, the CS team's response was satisfactory and responded quickly. I think that part is excellent. Nevertheless, I find it very regrettable because the essence of your company is to produce products that satisfy the requester.