Extremely poor refund service
Extremely poor refund service. I subscribed to a new plan and wanted to cancel it, but their support team said that because I already had a previous plan that was in the renewal period, I violated their policies by purchasing a new plan instead of renewing the old one. That should be my decision, not theirs. I may choose to renew later, but they are forcing me to stay with their service by claiming that I cannot subscribe to a new service unless I renew the old one first. As a result, they voided the 45-day refund policy for my new plan. I no longer want to use their poor service and unfair policies, and I requested a refund for my new hosting service, but they are refusing to provide it.