I purchased a CX Ultra 3.0 during Black…
I purchased a CX Ultra 3.0 during Black Friday 2025. I took it out for the Memorial Day holiday and one of the flip pins was broken. I tried taking off the screw to replace the pin but it was not coming off and started to strip. I have reached out to customer service. I did use the board with one fin but it did not track well and felt unstable.