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Julien

加拿大

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Ciciful

Wrong Items over and over again

I first did an order of 7 items and 3 of them wasn't at all what I ordered and paid for. They didn't offered me a refund but only a cedit coupon that even wasn't equivalent of the price of the Items I paid for... The catch is that you can't combine coupons with any sale on their website. So with the coupons, I was only able to by 1.5 Items, so I took 2 and had to paid the 16$ shipping fees again. When I receice the new order : same thing ! One of the items wasn't at all what I ordered. And this time they where not willing to refund me the value of the coupon that I use, only the diffence that I paid on the Item and nothing for the shipping fees or course. On a 51$ value Item, they told me the best they could do is to refund me 6,46$, saying that's what I paid (the other part was paid with the previous credit coupon). I'll never buy anything else from them. This company isn't serious at all.

2026-05-26