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ALEC WINTERS

美国

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Fuse Lenses

CS stepped up to resolve my issue

A week ago, I expressed my frustration with Fuse Lenses not having a web-post method for calling Customer Service. I had a problem with my order (my problem which I owned and was simply looking to exchange lenses for other lenses...and I was willing to pay the postage.) Could not find any way to reach CS. To their benefit, a CS rep reached out to me and provided me replacement lenses free of charge. All good. I repeated my recommendation to post easier access to CS on their website.

2026-05-26