Do NOT shop with this company for ANY…
Do NOT shop with this company for ANY reason. They never update their inventory, their customer service is now just an AI chatbot, and the product, if you get it, is terrible. EDIT: Reply and update. Hello! So happy to see you reply here. I want to clarify, that the only reason I found out that the item was discontinued was because I wrote to burrow twice to confirm the timeline of my order. It was only then that I was told the product was at first "unavailable" and only yesterday - nearly a month after making the order, that the collection was "discontinued." How is it that none of the 3 representatives I talked with over the previous month knew that? I would expect that you understand that when people are undertaking home design purchases, they are often in the midst of projects that involve many decisions and spending in multiple avenues. The ability to depend on vendors for basic answers - or to fulfill orders they have agreed to - affects these other factors. I raised this to the CS representative on many occasions, but their failure to answer even my most basic questions really underscored the fact that - if I wasn't talking to a chatbot - I was talking to a person whose clear mandate was not to satisfy the problems caused my the company's error. Last - I want to be clear that non of my review is contrived. I am happy to have seen the order cancelled, as I was finally able to see the product in person, at a friends house, and to audition just how uncomfortable it was.