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Eliana Sousa

美国

2 评价
3 被浏览
1 有帮助

2 条评价

Jardinvue

I am very disappointed with JardinVue.

I am very disappointed with JardinVue. I purchased two dresses for $213.90, but I never received them. After I placed my order, I was told by email that the dresses were out of stock. I requested a refund, but as of today, I have not received my money back. I have no dresses and no refund. Customer service takes about 48 hours to respond to each email, making the process extremely frustrating. Every time I select replacement dresses, I receive another email saying those dresses are also out of stock. I am tired of the endless emails and broken promises. At this point, I have lost confidence that I will receive either my order or my refund. I would not recommend shopping with this company based on my experience.🫩🫩

2026-07-10
Sunfere

I am very disappointed with your…

I am very disappointed with your customer service. I purchased a dress for $112, but the package was never delivered because the delivery driver had the wrong directions. I sent multiple emails asking your team to correct my address and to have the driver call me, but my emails were ignored. I never received the dress and I never received a refund. At this point, I am requesting an immediate full refund of $112. If this issue is not resolved promptly, I will dispute the charge with my credit card company/bank and file complaints with consumer protection agencies.

2026-05-27有帮助 1