I had a very good experience with…
I had a very good experience with TURBRO support during my dual-zone mini split installation. I ran into repeated E9/P0/P9 errors and spent a lot of time troubleshooting pressures, wiring, sensors, boards, and communication issues. TURBRO support stayed responsive throughout the process and continued helping me diagnose the system step-by-step. In the end, the issue turned out to be a closed main valve during installation — completely my mistake — but their support team was patient, professional, and helped me finally identify the problem and get the system running correctly. What I appreciated most was that they did not just stop responding or blame the installer. They continued working through the troubleshooting process with me until the issue was resolved. Now that the system is operating properly, it’s heating and cooling great. I really appreciate the support experience and wanted to leave a positive review because good customer service is hard to find these days.