We needed to sell our house fast so…
We needed to sell our house fast so that is why we chose open door, I WILL NEVER USE OPEN DOOR AGAIN!! They charge up the ASS for their fees, and then more to fix up the house. We went from getting 185,000 to 125,000 for our house after all the fees were taken out. What you could do improve is fire Matt and Jacob, Matt was the worst he lied to us the whole time, he never would return my call and then the only thing he did right which turned out to be wrong was change our move out date to the following weekend with no charge or so he said. He told me that he got the date changed from 05/15/26 to 05/22/26 with no fees, I asked him ok so me move out, close, and submit photos all on 05/22/26 and he said yes. Then I get a text from Jacob with Open door stating that since we did not submit move out photos yesterday 05/21/26 now it was moved to 05/26/26. I tried callling Matt no answer left a vm never returned my and Jacob same thing no answer and left vm and never returned my call to ask them why I was lied to about doing everything on the 22nd, he never mentioned the 21st at all to me. Then they were closed on the weekend and Monday for Memorial day so I was not able to continue to call so after we closed on the house and the long weekend was over, I find out that they charged another 1,106 for the extended late fees that I was promised by Matt that I was not going to be charged. FIRE MATT AND JACOB!!!!!!!! AND CUSTOMERS READING DO NOT GET USE OPEN DOOR THEY TAKE ALL THE MONEY THEY WANT AND THEN LIE TO YOU.