They Don't Refund
It has been 7 months and I figured this item did not exist or my order just wasn't taken seriously. I found out they are a third party seller through reviews like these. I requested a refund, they "complied" but haven't even made an attempt to refund me even though they said they would. Basically I am out hundreds of dollars, so please do not use them for any purchases! It's a rabbit hole to get them to actually help you and after all the reviews I read, I should have researched ahead of time before this unfortunate loss. They will scam you.
