Advertised as certified linen — arrived as cheap printed polyesterI ordered four items from…
I ordered four items from elevenforest.com (order ELEZOX11584). The listings advertised them as "Linen Blend," "crafted from breathable cotton and linen," "OEKO-TEX Standard 100 & GOTS certified," and "sustainably made," with three-dimensional embroidered floral detail. What arrived was flat, cheap printed polyester — no embroidery, no linen, none of the certified qualities advertised. The goods are materially not as described. When I raised this, the seller did not dispute the mismatch. Instead they offered an escalating series of partial refunds — first a percentage to keep the items, then a "full refund except shipping" only if I returned the parcel to an address in Guangzhou, China, at my own cost and explicitly accepting any customs charges. For a low-value order that return costs more than the refund, which appears to be the point. This is a Shoplazza dropshipping storefront with a Chinese returns address and no meaningful consumer recourse. I am recovering my money through a card chargeback. Do not trust the "linen / eco-certified" marketing — verify before buying, and pay only by a method that allows a chargeback.