Waste of time and problems. Possible scam.
Ordered gold coins online and gave my account information for ACH. They called me and told me that they would not process my order via ACH and my only option was to send them a wire transfer immediately or they would cancel my orders and suspend my account. I was surprised by this but decided to do a wire anyway even though it was almost $14,000. Set up the transfer with my bank and then my bank called me and told me they could not verify the Bullion Exchanges account. My bank called Bank of Oklahoma directly and were told by Bank of Oklahoma that they were unable to verify the account. My Bank told me I would be extremely foolish to send money to an unverified account and that it was very high risk. I simply cannot risk that much money sending it to an unverified account. Bullion exchanges said the only thing they could do was to cancel my orders and suspend the account. Overall it was just a waste of my time and problems I don't need. I have bought over $200,000 worth of gold from JM Bullion and I think it is worth it to pay the extra money in premiums rather than risk doing business with people who are so rigid and inflexible. I really felt like their attitude was pay in cash up front or we're going to cancel your orders and permanently ban you from their site, we think you are a criminal. It really felt like a threat and raised issues in my mind that perhaps this was a high pressure scam of some sort. Also, if I have this many problems and rude attitudes just trying to pay for an order what happens if there are any other difficulties with the shipment? Does not bode well for their ability to resolve issues in a reasonable manner and in reading their reviews others have had trouble with them and state they are still waiting to get their money back. I did nothing wrong here and simply made an order in good faith on their website. They accepted my order and my payment method and all this came up later. Would not recommend doing business with this company. orders 101260550, 101260397, and 101259959