This is my 2nd time buying from Geeta…
This is my 2nd time buying from Geeta hair. The first wig was a 300% density curly wig. Within 2 weeks it the frontal on the wig began to bald. I had only used a spray bottle this point to define the curls. Almost 2 weeks into the install I took the wig off to condition it as it had began to be extremely dry and frizzy. It began to shed even worse after that. By a month of wear, I had to buy additional bundles to add to the wig to replace all that had shed out. I decided I wanted to just try a different texture from them and see if that was more the issue. I ordered a body wave wig to observe if it shed less since it shouldn't tangle as much as curly hair. I ordered a 300% density 99j wig. Firstly I ordered the wig on may 8th in preparation for my birthday May 20th. After almost a week I hadn't gotten ANY updates on shipping so I emailed them. 2 days later I got a response saying that bc it was a custom color, shipping time would be longer and they would reach out with any further updates. Another week went by without another update so I reached out to customer service again. On the 18th they shipped the wig and then responded to my 2nd email to tell me it shipped. 4 days later I recieved my wig. 2 days after my birthday. I immediately noticed that the wig didn't look thick at the middle or ends. I put it on my head and noticed you could see huge gaps thru the ends and it just looked super stringy and boneless. I had rescheduled my bday dinner to Friday so I had to install the wig since I had no backup at that point. It looked ...bad. I emailed the company photos of how thin it was upon initial install...put it in a braid to show them how ALL of the hair in a braid was skinny and you could see holes in the braid. They took 2 days to respond to tell me "its the right wig..just smooth it out and style it. Its 300% and we stand by that". If anyone needs pictures to confirm my experience I'm happy to send them to you and I will be leaving reviews elsewhere to warn people not to spend their money on falsely advertised products. I paid 387 for this wig and 430 for the curly one. To spend this much money and not have customer service care whatsoever to resolve the nonsense....people work too hard to have their money played with. Especially when I gave the company an opportunity to redeem themselves after the first wig was poorly constructed. I will be reporting this transaction to my financial institution as well.